Terms of service
The agreement between you and CruizeLabs when you register, fund your wallet or buy an account. Written to be read, not skimmed past.
Last updated
The short version
- You must be 18 or older, and you’re responsible for your account.
- Your wallet is funded by bank transfer and can only be spent on CruizeLabs.
- Platforms don’t allow account resale, so any bought account can be banned.
- Every listing has a warranty. Refunds always go back to your wallet.
- Using accounts for fraud, scams or anything illegal gets you banned.
This summary is for convenience. The full text below is what applies.
About these terms
CruizeLabs (“we”, “us”) runs cruizelabs.com, a Nigerian store for ready-made social media accounts. These terms apply whenever you use the site, register, fund your wallet or buy an account.
By creating an account you agree to these terms, our privacy policy and our refund policy. If you don’t agree, please don’t use CruizeLabs.
Changes
We may update these terms as the service changes. When we make an important change we’ll email you or show a notice on the site before it takes effect. Using CruizeLabs after that means you accept the new terms.
Your account
- You must be at least 18 years old to register.
- Give us a real email address you can access. Before your first purchase we send it a 6-digit code to confirm it’s yours.
- One account per person. Don’t share your login or let someone else use your wallet.
- Keep your password safe. You’re responsible for anything done through your account until you tell us it has been compromised.
Usernames
Usernames must be 3 to 20 characters and can’t impersonate someone else or CruizeLabs. We may change or remove a username that breaks these rules.
Your wallet and deposits
Purchases are paid from your CruizeLabs wallet, which holds Nigerian naira (₦).
Funding your wallet
- Transfer to one of the bank accounts shown on the Fund wallet page and include the reference we give you in the narration.
- Our team checks each transfer against our bank statement before crediting your wallet. We can correct the amount if what arrived differs from what you entered.
- Minimum and maximum deposit amounts are shown before you pay. Deposit requests expire if they aren’t marked as paid in time.
Spend-only balance
Your balance, including refunds and referral rewards moved into it, can only be spent on CruizeLabs. It can’t be withdrawn, transferred or exchanged for cash.
Fake or disputed payments
Submitting a fake receipt, claiming a transfer you didn’t make, or reversing a transfer after it was credited is fraud. We’ll reject the deposit, may freeze your wallet and close your account, and may report it to the authorities.
Buying accounts
Each listing shows the platform, price, stock, warranty and the login details you’ll receive. The price you pay is the one shown when you confirm the purchase.
Delivery
- Most orders are delivered automatically. The login details appear in My accounts on your dashboard. We never send them by email.
- If delivery is delayed the order shows Delivering while we keep trying. If we can’t deliver it, our team either completes it or refunds your wallet.
After delivery
Once an account is delivered, keeping it secure is up to you. We recommend changing the password and recovery details straight away. Check the account as soon as you receive it, because warranty claims must be made within the warranty period.
Platform rules and risk
Facebook, Instagram, TikTok, X and other platforms don’t allow accounts to be bought or sold. A platform may restrict, suspend or delete any account at any time, including one bought from us.
- We have no control over platform decisions and can’t guarantee how long an account will keep working.
- Our only promise is the warranty shown on the listing. Problems within that period are handled under our refund policy.
- By buying, you accept this risk and agree to follow each platform’s own rules while using the account.
Acceptable use
You must not use CruizeLabs or any account bought from us to:
- commit fraud, run scams or deceive people for money;
- impersonate a real person, brand or public body;
- harass, threaten or abuse anyone;
- send spam or spread malware;
- break any Nigerian law or the law of the place you use it from.
You also must not attack, overload or try to get around the security of the site, or use bots to buy stock.
What we can do
If we believe these terms have been broken we may cancel orders, freeze your wallet, suspend or close your account, and keep the records needed to answer a lawful request from the authorities.
Referrals
When a referral programme is running, the reward, the minimum purchase and the minimum amount you can move to your wallet are shown in your dashboard. These can change, and only one programme runs at a time.
- A referral counts once the person you invited completes a qualifying purchase. Rewards go into a separate referral balance.
- Referring yourself, creating fake accounts or any other abuse cancels the rewards involved and may close your account.
- Rewards moved into your wallet are spend-only, like the rest of your balance.
Liability and disputes
We work hard to keep CruizeLabs running and deliver every order, but the service is provided as it is. As far as the law allows, we aren’t liable for indirect losses such as lost followers, income or business.
Our total liability for any order is limited to the amount you paid for it. Nothing in these terms removes rights you have under Nigerian consumer protection law.
Sorting out problems
If something goes wrong, contact us first at support@cruizelabs.com and we’ll try to fix it. These terms are governed by the laws of the Federal Republic of Nigeria, and Nigerian courts can hear any dispute.
Questions about this policy?
Talk to a real person. We’ll explain anything here in plain words.